Emotional intelligence, also called EQ, is the ability to be aware of and to manage emotions and relationships. It’s a pivotal factor in personal and professional success. IQ will get you in the door, but it is your EQ, your ability to connect with others and manage the emotions of yourself and others, that will determine how successful you are in life.
We have all worked with and listened to brilliant people. Some of them were great and… well, some were not so great. The mean and the meek and all those in between can teach us more than they realise.
When we look at the truly extraordinary people who inspire and make a difference you will see that they do this by connecting with people at a personal and emotional level. What differentiated them was not their IQ but their EQ – their emotional intelligence.
History of emotional intelligence
Definition of emotional intelligence
The seven human emotions
Values, principles, strengths, and talents
Validating emotions in others
Understand what emotional intelligence means
Recognize how our emotional health and physical health are related
Learn techniques to understand, use, and appreciate the role of emotional intelligence in the workplace
Understand the different emotions and how to manage them
Create a personal vision statement
Understand the difference between optimism and pessimism
Validate emotions in others
For more information or to book any of our courses
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