This course provides students with a rounded introduction into office administration and secretary work. It’s a stepping stone to getting your first administration or secretary role. It can also be a foundation for students without much office experience, in order to enable them to embark on our Secretary PA Diploma.
The course is ideal for people looking for a first job as a junior secretary or receptionist. It is ideally suited to people anyone who needs experience in clerical work or who wants to get a new career.
There will be a two-day tutor led course segment followed by supervision and assistance over a one month period on flexi-time to suit your schedule.
Foundation Office skills
Company structures and job roles
Health and Safety
Purpose of the Office
Duties of a junior secretary
Receptionist functions and duties
Telephone etiquette and procedure
Incoming and outgoing mail
Basic HR department functions
Touch typing to 25wpm; Copy typing (we provide computer based learning for this skill)
Beginner training in MS Office skills: MS Word and Outlook and your choice of one of MS PowerPoint or Excel (all available in either 2007, 2010 or 2013).
Executive PA Advanced Course: Communicating and Negotiation
CODE: EGTL – 045