Effective Communication

Outline

EGTL-007

Communicating effectively is essential to ensure messages are clear, understood, and have a positive impact. Sometimes we need to have the ability to persuade and influence others, regardless of status.

This course is ideal for anyone working in a marketing department, customer services or project team, across all industries, and particularly anyone who needs to communicate persuasively at work.

Course Contents

 What is communication?
 Types of Communication: Written & Oral
 Communication in the workplace
 Breakdown barriers to effective communication
 Benefits of good communication
 Presenting in the workplace

Course Benefits

 Understand how communication can influence and persuade others positively
 How to create rapport and use body language
 How to use of all the senses in communication
 Understand behavioural flexibility

Related Course

Business and Report Writing Skills CODE: EGTL – 002
Communication Strategies CODE: EGTL – 005
Influencing Persuading and negotiation CODE: EGTL – 008

For more information or to book any of our courses
Email: courses@executiveedgeskills.com
Call: NG +234 (0) 812 0009288, 08107561680, 08131521826