Communicating effectively is essential to ensure messages are clear, understood, and have a positive impact. Sometimes we need to have the ability to persuade and influence others, regardless of status.
This course is ideal for anyone working in a marketing department, customer services or project team, across all industries, and particularly anyone who needs to communicate persuasively at work.
What is communication?
Types of Communication: Written & Oral
Communication in the workplace
Breakdown barriers to effective communication
Benefits of good communication
Presenting in the workplace
Understand how communication can influence and persuade others positively
How to create rapport and use body language
How to use of all the senses in communication
Understand behavioural flexibility
Business and Report Writing Skills CODE: EGTL – 002
Communication Strategies CODE: EGTL – 005
Influencing Persuading and negotiation CODE: EGTL – 008
For more information or to book any of our courses
Call: NG +234 (0) 812 0009288, 08107561680, 08131521826